Our services include (click on a service for more detail):
PCtech Managed Services – Keep your network and computers running smoothly, automated, efficient
Business Continuity Server (BCS) Service - Backup your servers every 15 minutes, restore within 60 minutes
techGuardian - Email Spam, Virus Protection, Web Content Services and much more, protect and extend the life of your entire network
Project or Special Need - Whatever you need, from Disaster Recovery Planning, Server Installation, Upgrades to office moves.
Our value proposition is simple:
- Cost reduction through continuous updating and maintenance
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Problem Prevention (and timely problem resolution when the uncontrollable happens)
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Unbiased approach to IT decisions and options
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100% Service Guarantee
Flat-rate Services Overview – Why don’t we have an hourly rate?
Simply put, at techworks, we don’t believe in surprises. We’ve supported computers / servers / networks for over 250 small businesses. We know what it takes. We believe an experienced, quality IT services company should have a good idea of what it will take to support your computer network. And if they are really good, they should put their money where their mouth is… We do that. Here are our service guarantees to you:
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Our BCS service comes with a very simple guarantee. If your server crashes due to hardware failure, and we can’t get you running again in under 60 minutes, we’ll pay you $1000.
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Similarly, our Premium PCtech service covers all services. If you have a problem, we fix it, period. Remote support, included. On-site repair, included.
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If you have a project, such as a move, or upgrade, we’ll give you a fixed price, guaranteed.
When it comes to technology, we know what we’re doing, so we’re comfortable eliminating your risk, no surprises. From preliminary planning and equipment delivery to installation, configuration, integration, and testing, our certified IT Consultants can help ensure a rapid, trouble-free systems and/or network deployment.
