PCtech includes everything you need to keep your workstations and/or servers running smoothly:
- Automated monitoring and alerting
- 24 hour monitoring of computers and network
- If a hard drive is filling up, if a server goes offline, if a backup fails, we’ll be notified, and take action, before it becomes a serious problem
- Automated maintenance and repair
- Windows patch installation
- Disk defragmentation and cleanup
- Spyware removal
- Unlimited Engineer time included
- Unlimited Remote Assistance included with Standard Plan
- Unlimited Remote and Onsite Assistance with Premium Plan
What our customers are saying:
“We love having our own dedicated Senior Field Engineer. He is able to remotely monitor our computer systems and is able to promptly fix our computer problems either remotely or on-site using techworks PCtech Managed Services. Having a partner that is able to provide us with proactive computer system maintenance greatly improves our productivity”
Alan Brown – President
Dyne Systems, Inc.
PCtech Flat-rate Services: Basic, Standard or Premium
| Workstation & Server Plans |
Basic |
Standard |
Premium |
| 24/7 Monitoring |
|
|
|
| Virus Definition Updates |
|
|
|
| Spyware Removal |
|
|
|
| Disk Defrag |
|
|
|
| Backup Monitoring |
|
|
|
| Monthly Scorecard |
|
|
|
| Quarterly Technology Review |
|
|
|
| Annual Technology Review |
|
|
|
| Monthly One Hour Onsite Visit |
|
|
|
| Unlimited Remote Assistance |
|
|
|
| Unlimited Onsite Assistance |
|
|
|
PCtech managed services plans are ideal for business owners who:
- Need to have their computer network, e-mail, database, and Internet access up and running 24/7/365 without problems
- Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft
- Want to maximize the speed, availability, and performance of their network
- Hate dealing with – or thinking about – computer problems and other complexities of operating a computer network
- Don’t have the time or staff to deal with computer network maintenance.
Plus, if you select the Premium level, you will be covered under our 100% No-Hassle Guarantee:
We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into downtime. If your network goes down, if you get a virus, a hacker invasion, or any other problem that requires clean up and fixing, we will do all the work necessary to restore your network back to full speed with no additional service fees to you.
